A KPI Framework for Process-based Benchmarking of Hospital Information Systems

Abstract:

Benchmarking is a major topic for monitoring, directing and elucidating the performance of hospital information systems (HIS). Current approaches neglect the outcome of the processes that are supported by the HIS and their contribution to the hospital’s strategic goals. We suggest to benchmark HIS based on clinical documentation processes and their outcome. A framework consisting of a general process model and outcome criteria for clinical documentation processes is introduced.

DOI: 10.3233/978-1-60750-806-9-542

Projects: Management of health information systems

Publication type: InProceedings

Book Title: User Centred Networked Health Care

Editors: Moen, Anne and Aarts, J. and Andersen, S. K. and Hurlen, P.

Publisher: IOS Press

Human Diseases: No Human Disease specified

Citation: In User Centred Networked Health Care, vol. 169 of Stud Health Technol Inform, pp. 542–546, Eds: Moen, Anne and Aarts, J. and Andersen, S. K. and Hurlen, P., IOS Press, Amsterdam

Date Published: 2011

Registered Mode: imported from a bibtex file

Authors: Franziska Jahn, Alfred Winter

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Christoph Beger

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Created: 11th Nov 2020 at 12:58

Last updated: 7th Dec 2021 at 17:58

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